Frequently Asked Questions

Is there a minimum number of meals I must order?

Yes the minimum number of meals depends on your provider.

Do I have to be a member of your healthcare networks to order your meals?

No, as a non-member, you can order directly from our website.

Who qualifies for covered meals?

We have partnered with large healthcare providers who wish to make our meals available for their members. So far, members of Anthem, Health Net, and Kaiser Permanente members are eligible for coverage for our medically-tailored meal plans.

Can I pay to have meals shipped to a family member?

Yes. However, a screening for allergies and meal needs must occur with a healthcare provider or private physician prior to service.

Can I have hot ready to eat meals delivered?

Delivery of hot meals is determined on a case by case basis. There is a greater chance of hot meal delivery when there are multiple people living in a community requesting for hot meals to be delivered.